How to contact Amazon sellers?

  • Education

We get a lot of inquiries about how to contact sellers on Amazon. Some even fill out our contact form on our website, hoping to reach out to the seller. Amazon wants to minimize buyer-seller communication, making it hard to contact a seller. You can see the three to five step process outlined by Amazon to contact a seller below.

If you are an Amazon customer, the best way to contact a seller would be to go to the seller's storefront and click on the "Ask a Question" tab. Sellers are required to respond within 48 hours. However, do not use this form if you are a service provider or anyone else who wants to contact a seller for business-related questions or to introduce your service. However, if the seller specified a phone number or email address on the storefront, you can contact the seller using that information.

If you are a service provider, you first need to find out the right Amazon sellers who can benefit from your service. Use the Advanced Seller Search feature to filter sellers based on multiple criteria. Once you have the right sellers identified, you can download their business information and request contact information.

Depending on your campaign scale and goals, we can provide the qualified sellers' mailing addresses, email addresses, and phone numbers. Mailing address works best for large-scale direct mail campaigns to drive brand awareness and create inbound leads. Emails and phone numbers work best for personalized/targeted campaigns.

April 11
  • Education

Maximize sales and visibility during Amazon Prime Day 2023.

Amazon Prime Day 2023 is around the corner, and it's time for sellers to prepare for one of the biggest online shopping events of the year. In this article, we'll

March 26
  • Education

Discover New Business Opportunities with TrackSellers’ Amazon Seller Directory

In the fast-paced e-commerce world, having access to reliable data is essential for businesses to stay ahead of the competition. The key to success for many service providers and distributors

March 26
  • Articles

A Comprehensive Tool for Analyzing Your Amazon Competitors.

In the fiercely competitive world of e-commerce, having a deep understanding of your competition is essential. The Amazon Seller Intelligence Report offers comprehensive insights into an Amazon seller's business, including